"Pacific IQ has led a web refresh for our brand, Flamingo Estate, to create a visually interactive e-comm site providing great UX for visitors and easy maintenance on the back end for our team.
We had regular check-ins to address any site issues and updates regarding progress. Sean and team held our hand every step of the way, from facilitated meetings with their extensive list of Shopify app contacts (Okendo, Stripe, Routific, ReCharge) to recommending the latest technologies and providing case study feedback on best practices for ecomm.
Overall, the scope was large with an aspirational timeline for development and Sean did not disappoint by keeping us on track and staying within the constraints of our budget."
- Jon, Brand Manager
"We recently had Bess, Sean, and their team take over our new website construction and design and we could not be more thrilled with how everything has come together. Starting from virtually a blank slate, Bess was instrumental in guiding us to a site design that fit both our needs and desires when it came to customer experience; her experience and expertise were clear right away, and she was extremely good at making recommendations and finding solutions for us throughout the process. On the other hand, Sean was great at helping with the many applications and technical properties that we needed to include within our buildout; with TREW Gear offering a small yet high-performance, and oftentimes nuanced, product line, we wanted to offer a plethora of virtual resources for our customers in a digestible and easy-to-navigate manner, and Sean was the guy to get it done.
The work that they did for us speaks for itself and we now have a website that functions 100 times better than anything we've ever had before - all designed and constructed within two months from our first call to launch. If you are looking for help with site design, development, or even just have questions about how you can improve your overall customer experience for e-commerce, I highly recommend Pacific IQ.
Not only will you be happy with the final product you receive, you'll also thoroughly enjoy the process as Bess and Sean really are great people who just get it."
- Katherine, Brand Manager
"Working with PacificIQ has been an absolute game-changer for Skinny Mixes.
The team has crafted a beautiful, functional, and high-converting DTC website that truly reflects our brand's identity.
PacificIQ has provided the ultimate unicorn experience—they're not just talented and results-driven but also an absolute pleasure to collaborate with.
They just 'get it,' they truly understand our goals and consistently deliver outstanding results.
I cannot recommend them enough!"
- Jennifer Courtney eCommerce Marketing Manager
"The partnership between Bess and Sean is excellent. Their expertise and capabilities complement each other, and both have done an outstanding job delivering what we need. I've rarely worked with a more collaborative team and arrived at an outcome that met our needs so fully. Bess and Sean have brought the technical and design expertise we needed, being incredibly collaborative and effective."
- Mary P, CMO, OZIUM LLC
"Our time working with the team at Pacific IQ on a site design and development project was one of our best agency experiences. Cross- agency cooperation isn’t necessarily the norm in our experience and it was really fulfilling to work together with such a great partner.
Sean and Bess are great communicators around scope and planning of a design and development project. There are no surprises and roles and responsibilities are clear. They have a very organized and methodical approach to project planning and managing expectations. Pacific IQ design work was really beautiful and executed the brand vision perfectly, while balancing the need to also have a high converting store site in addition to the brand content. The finished site was clean and modern, easy to navigate, and had well designed product pages intended for easy conversion.
The project we worked on with Pacific IQ had a very tight timeline and Sean and Bess managed the timeline without even breaking a sweat. They worked through every curveball with ease and the project was delivered on time and ultimately exceeded expectations. As a co-agency serving the same client, we wish all of our experiences with other agencies were as smooth and professional as the time we spent with the Pacific IQ team. They were completely focused on their client’s satisfaction and were amazing partners to work with.
Sean and Bess truly take their clients wants and needs to heart and put their everything into delivering the best possible customer experience on a brand and store site. We definitely hope to partner more with the Pacific IQ team in the future."
- Agency partner